Help Centre
United States
Australia
Coupon Override
Please Call
For drivers under the age of 25, additional fees and/or restrictions may apply.
For information and assistance in completing your reservation, please call:
1-855-863-0357Sorry
We're unable to find your location.
Room %{=roomIndex} Age of child %{=index}
Hilton Tulum Riviera Maya - All-Inclusive
Costco Member Reviews
Costco Star Rating 
Carretera Federal Cancun, Tulum 307 Tukal, Tulum, Quintana Roo, 77774, Mexico
This all-inclusive resort with 735 rooms and suites is located beyond the mangroves and overlooks the coastline of Riviera Maya. Situated in 12 three-story villas spread around the cove, there are trams that will take guests from one end to the other if they so choose. Guests will enjoy numerous dining options, entertainment and activities, and a number of pools. Enclave guests will enjoy additional amenities and services. Complimentary wireless Internet access is offered throughout the resort.
Executive Member Benefit
Executive Members receive an annual 2% Reward, up to $1,250, on qualified Costco Travel purchases
Hotel Details
Overview
Hotel Description
Near Tulum, this all-inclusive resort is located beyond the mangroves overlooking the coastline of Riviera Maya and offers 735 rooms and suites in 12 three-story villa-style buildings. There is a wide variety of dining options available from signature restaurants to La Churreria dessert parlor, as well as a vast selection of entertainment, activities, and eight pools. There is a dedicated Family Zone where rooms are located close to a water park playground, a kids' and teen's club, and the Enclave where guests can enjoy access to a private lounge, preferred room locations, and private pools. Within the complex guests have access to Conrad Spa Tulum. Complimentary wireless Internet access is offered throughout the resort.
Key Features
- Number of Rooms: 735
- Number of Floors: 3
- Elevator(s)
- Check-In Time: 3:00 p.m.
- Check-Out Time: 12:00 p.m.
- Minimum Age to Stay Without an Adult: 18
- All-Inclusive
- Distance from Airport: 90 Minutes
Property
Features
- Activities/Tour Desk
- Air-Conditioning in Public Areas
- Beach (swimmable)
- Children's Club - See Below
- Children's Pool
- Concierge Desk
- Health/Fitness Facility
- Hot Tub/Jacuzzi
- Internet Access (wireless)
- Restaurant(s)
- Room Service (24 hours)
- Safe Deposit Box
- Swimming Pool(s) - Outdoor
Children's Club Information :Kids' Club is for ages 4 through 12 and features games, arts and crafts, culturally inspired projects, scavenger hunts, dance classes, and more. Teens Club is for ages 13 through 17 and features games, beach and water sports, and more. Both programs offer evening activities from movie nights to themed parties.Features for a fee
- ATM
- Babysitting
- Dry Cleaning
- Medical Facility (nearby)
Activities
- Bicycles
- Kayaking
- TableTennis
- Volleyball
Dining
Vela Sur: This dynamic international buffet features an assortment of hot and cold delicacies throughout the day. There are two locations, one in the Family Zone and the other in the main lobby.
- Meals Served: Breakfast | Lunch
- Menu Type: Buffet
- Reservations: Not Required
- Cuisine Type: International | Mexican
- Dress Code: Casual Attire
Azulinda Café: This deli-style café offers coffee and tea, pastries, made-to-order sandwiches, grab-and-go snacks and light bites.
- Air-Conditioned
- Meals Served: Snacks
- Reservations: Not Required
- Cuisine Type: Deli Style
- Dress Code: Casual Attire
Seasalt Beach Bar & Grill: This outdoor eatery offers casual fusion grill with light meals and tapas, perfect for sharing.
- Meals Served: Lunch | Snacks
- Menu Type: À la carte
- Children's Menu Available
- Reservations: Not Required
- Cuisine Type: Mexican | Mixed Grill
- Dress Code: Casual Attire
La Luce American Italian Kitchen: Traditional pizzas, pastas and other Italian classics inspired by seasonal ingredients. A Vegan menu is available.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Children's Menu Available
- Reservations: Recommended
- Cuisine Type: Italian | Pizza
- Dress Code: Casual Attire
Maxal: This restaurant serves traditional dishes, sauces, and flavor combinations from a variety of Mexican locales. A Vegan menu is available.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Children's Menu Available
- Reservations: Recommended
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Noriku: Enjoy contemporary Asian cuisine, in addition to the chance to experience Teppanyaki. A surcharge applies and reservations are required for Teppanyaki. A Vegan menu is available.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Children's Menu Available
- Reservations: Recommended
- Cuisine Type: Asian | Japanese | Sashimi
- Dress Code: Casual Attire
Auma Open-Fire Grill: Enjoy a variety of seafood, steak and house specialties prepared over an open-fire grill.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Children's Menu Available
- Reservations: Recommended
- Cuisine Type: Mixed Grill | Steak
- Dress Code: Casual Attire
Chiringuito Cocomar: Poolside dining exclusively for Enclave guests. Choose from ceviches, seafood tacos, and fresh vegetable sides.
- Meals Served: Lunch | Snacks
- Children's Menu Available
- Reservations: Not Required
- Cuisine Type: Seafood
- Dress Code: Casual Attire
La Churrería: Located in the Family Zone, indulge in a sweet treat at this ice cream and churro food truck.
- Meals Served: Snacks
- Menu Type: À la carte
- Cuisine Type: No Cuisine Type Selected
Rooms
Rooms and suites are inspired by natural elements and soothing tones designed to enhance relaxation. Family rooms and suites are located in the Family Zone near the water park playground and the kids' club and teen's club. Complimentary wireless Internet access is offered throughout the resort.
Guests of the Enclave rooms and suites are located in preferred locations and will have access to the exclusive Enclave Lounge, restaurant and pools as well as private check-in, dedicated concierge service and upgraded in-room amenities.Available in All Rooms:
- Air Conditioning
- Coffee/Tea Maker
- Hair Dryer
- Housekeeping - Daily
- In-Room Safe
- Internet Access (wireless)
- Iron/Ironing Board
- Mini-bar
- Satellite/Cable TV
- Nature-View Room - One King Bed - All-Inclusive
Rooms feature a resort or mangrove view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Nature-View Family Room - One King Bed - All-Inclusive
Rooms are located in Family Zone and feature a resort or mangrove view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Nature-View Family Room - Two Queen Beds - All-Inclusive
Rooms are located in Family Zone and feature a resort or mangrove view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: Two Queens
- Partial-Ocean-View Room - One King Bed - All-Inclusive
Rooms feature a partial-ocean view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Partial-Ocean-View Room - Two Queen Beds - All-Inclusive
Rooms feature a partial-ocean view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: Two Queens
- Partial-Ocean-View Suite - All-Inclusive
Suites are located on the ground floor and feature a resort or partial-ocean view. Additional amenities include a separate living and dining area, a soaking tub and an extra half-bath.
- Balcony/Lanai
- Approximate Square Metres: 80
- Bedding: King
- Ocean-View Room - One King Bed - All-Inclusive
Rooms feature a partial-ocean or ocean view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Ocean-View Room - Two Queen Beds - All-Inclusive
Rooms feature a partial-ocean or ocean view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: Two Queens
- Ocean-View Family Room - One King Bed - All-Inclusive
Rooms are located in the Family Zone and feature a partial-ocean or ocean view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Ocean-View Family Room - Two Queen Beds - All-Inclusive
Rooms are located in the Family Zone and feature a partial-ocean or ocean view.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: Two Queens
- Ocean-View Family Suite - All-Inclusive
Suites are located in the Family Zone and feature a partial-ocean or ocean-view. Additional amenities include a separate living and dining area, a soaking tub and an extra half-bath.
- Balcony/Lanai
- Approximate Square Metres: 80
- Bedding: King
- Ocean-View Suite - All-Inclusive
Suites feature a partial-ocean or ocean view. Additional amenities include a separate living and dining area, a soaking tub and an extra half-bath.
- Balcony/Lanai
- Approximate Square Metres: 80
- Bedding: King
- Ground-Floor Family Room - One King Bed - All-Inclusive
Rooms are located on the ground floor in the Family Zone.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Ground-Floor Family Room - Two Queen Beds - All-Inclusive
Rooms are located on the ground floor in the Family Zone.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: Two Doubles
- Ground Floor Family Suite - All-Inclusive
Rooms are located on the ground floor in the Family Zone. Additional amenities include a separate living and dining area, a soaking tub and an extra half-bath.
- Balcony/Lanai
- Approximate Square Metres: 80
- Bedding: King
- Enclave Nature-View Room - One King Bed - All-Inclusive
Rooms are located closer to the main building and feature a resort or mangrove view.
Guests of the Enclave enjoy private check-in, access to a private lounge which serves light meals, two private pools, a restaurant and upgraded room amenities including robes and slippers.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Enclave Nature-View Room - Two Queen Beds - All-Inclusive
Rooms are located closer to the main building and feature a resort or mangrove view.
Guests of the Enclave enjoy private check-in, access to a private lounge which serves light meals, two private pools, a restaurant and upgraded room amenities including robes and slippers.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: Two Queens
- Enclave Partial-Ocean-View Room - One King Bed - All-Inclusive
Rooms are located closer to the main building and feature a resort or partial-ocean view.
Guests of the Enclave enjoy private check-in, access to a private lounge which serves light meals, two private pools, a restaurant and upgraded room amenities including robes and slippers.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Enclave Partial-Ocean-View Room - Two Queen Beds - All-Inclusive
Rooms are located closer to the main building and feature a resort or partial-ocean view.
Guests of the Enclave enjoy private check-in, access to a private lounge which serves light meals, two private pools, a restaurant and upgraded room amenities including robes and slippers.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: Two Queens
- Enclave Partial-Ocean-View Suite - All-Inclusive
Suites are located closer to the main building and feature a resort or partial-ocean-view. Additional amenities include a separate living and dining area, a soaking tub and an extra half-bath.
Guests of the Enclave enjoy private check-in, access to a private lounge that serves light meals, two private pools, a restaurant, and upgraded room amenities including robes and slippers.
- Balcony/Lanai
- Approximate Square Metres: 80
- Bedding: King
- Enclave Ocean-View Room - One King Bed - All-Inclusive
Rooms are located closer to the main building and feature a partial-ocean or ocean view.
Guests of the Enclave enjoy private check-in, access to a private lounge which serves light meals, two private pools, a restaurant and upgraded room amenities including robes and slippers.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: King
- Enclave Ocean-View Room - Two Queen Beds - All-Inclusive
Rooms are located closer to the main building and feature a partial-ocean or ocean view.
Guests of the Enclave enjoy private check-in, access to a private lounge which serves light meals, two private pools, a restaurant and upgraded room amenities including robes and slippers.
- Balcony/Lanai
- Approximate Square Metres: 42
- Bedding: Two Queens
All-Inclusive
Includes:
- Children's Club
- Children's Menu Available
- Evening Entertainment
- Gratuities and Taxes
- Room Service
- Unlimited Domestic Drinks
- Unlimited Meals and Snacks
- Unlimited Select International Drinks
Available for Purchase
- Premium Cuts of Meat and Seafood
- Telephone Calls
Additional All-Inclusive Information
A surcharge applies and reservations are required for Teppanyaki dining at at Noriku.
Complimentary wireless internet access is offered throughout the hotel.
Complimentary wireless internet access is offered throughout the hotel.
Map
Costco Member Reviews
Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair accessible do not necessarily meet CDA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.
Costco Member Reviews
The Costco Star Rating assigned to each hotel is only intended as a guideline. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references.
Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality.
Property offers upscale design and décor, superior dining venues, manicured grounds, and a high level of service and hospitality.
Property offers above-average accommodations, service, comfort, facilities and grounds.
Property offers basic accommodations, décor, facilities and grounds.
